Challenge
Cactus en Ligne is one of Canada’s largest house plant retailers, with strong product variety and national demand. However, the brand’s digital presence did not reflect its scale or market position.

The existing website was outdated, with poor navigation, inconsistent branding, and a layout that made product discovery difficult. Customers struggled to quickly find the plants they were looking for, and the purchase pathway created unnecessary friction. The site’s structure limited its ability to fully capitalize on direct-to-consumer sales across Canada.
To unlock ecommerce growth, Cactus en Ligne didn’t need incremental updates. It needed a complete digital rebuild designed to support both brand storytelling and performance.
Solution
Brandhopper Digital led a full Shopify redesign engagement focused on modernization, clarity, and conversion optimization.
We conducted a comprehensive rebuild that included updated branding, refined copywriting, improved site architecture, and a redesigned visual layout. Navigation was restructured to make product categories easier to explore, while filtering systems were improved to enhance product discovery and reduce friction.

Brand storytelling was elevated to better communicate the company’s scale, plant expertise, and curated selection. Visual design was modernized to create a cleaner, more premium shopping experience aligned with the expectations of today’s ecommerce customers.
The purchase pathway was simplified and made more intuitive, ensuring customers could move from discovery to checkout with confidence. The new Shopify store created a stronger, performance-ready foundation for both organic and paid acquisition traffic.
Rather than simply refreshing aesthetics, the redesign aligned user experience, brand positioning, and conversion structure into one cohesive system.
Results
Following the website launch, Cactus en Ligne experienced measurable performance improvements.
Online sales increased by 239 percent at a 4X return on ad spend through Google Ads, demonstrating stronger alignment between paid traffic and on-site conversion. Conversion rate improved by 22 percent post-launch as clearer navigation, improved storytelling, and optimized layout reduced friction in the buying journey.
By modernizing the digital experience and strengthening the ecommerce foundation, Cactus en Ligne positioned itself for scalable growth across the Canadian market — transforming its website from a limitation into a growth engine.
